Social media includes web- and mobile-based technologies which are used to turn communication into interactive dialogue among organizations, communities, and individuals.
Why Should I use Facebook for My Business?
Because it is so popular. Here are 7 business advantages of Facebook Business Pages:
- Facebook is popular with all age groups;
- Your Facebook Business Page appears in Google Search;
- It is public, so you can link it from your web site;
- It is an 2-way communication channel with your customers and prospects;
- It has easy-to-manage photo albums – a picture speaks a thousand words;
- You can manage the page yourself;
- You can share the management of the page using the administrator feature.
In short, a Facebook Business Page extends your business presence on the Web. It is a wonderful implementation of Web2.0, a exciting development that is a giant step nearer to Sir Tim Berners-Lee’s* original 1989 concept of a World Wide Web for everyone.
Why Should I use Twitter for My Business?
1. Connecting with customers
This is the main reason why you should use twitter for your business. You will be able to connect with your customers because they themselves are using twitter. Twitter has become a daily routine where people log onto it every single day, some log onto twitter the first thing when they wake up, even before brushing their teeth. If you have an unsatisfied customer you will hear them on twitter. This will help your company to help them.
You don’t have to be a big brand like Dell, Nike, Starbucks to brand yourself on twitter. You can be an average joe and brand yourself on twitter.
3. Customer feedback
Once you have connected with your customers you will be getting feedback on how you can improve your product, your services and maybe even improve your customer service. Listening to them will help you in the future.
One of the reasons to use twitter is to market your product or services to more people.
You can also give latest updates on twitter about your company by tweeting.
6. Give away coupon codes and promotions
You can tweet about new deals and coupon codes to help give your company that extra boost.
7. Twitter is Viral
If you’ve have succeeded in gaining some popularity with your twitter account you will know how viral twitter can be. This will be part of your marketing strategies that you can use in the future.
8. Keeping tabs on your competition
Did you know you can check out your competition too? You can not only read what customers are saying about you but you can also read what customers are saying about your competition.
9. Increase Sales
Twitter can help you increase sales and make larger profits.
10. Brand loyalty
At the end of the day, once you have engaged, helped your customers (your followers) on twitter, they will be loyal to your brand for a long time.
Would you love to stay up with the latest social media products, Facebook and Twitter, but have no time to do it? No problem! We will actually post Facebook entries and Tweet for you. Social media is very powerful and necessary to your business. Don’t get left behind!